Shipping policy

ORDER PROCESSING: Please allow 1-2 business days (10am-4pm Mountain Time Monday to Friday) to process your order. Expect an email within 3 days to let you know your order is on the way!

STORE PICKUP: Local orders can be picked up Monday to Friday 10am-4pm Mountain Time at the Herbiary. Please note this option on your order. An email will be sent when your order is ready for pickup.

LOCAL DELIVERY:  During checkout, enter your address and choose the ship option. Click the "continue to shipping" button. Local delivery is available for addresses within 40km's of our shop.  If the local delivery option does not show up during checkout, your order is not eligible for local delivery.  Orders placed before 11am during store hours Monday to Friday 10am-4pm will be delivered the next day. Orders placed outside of these hours will be delivered the next day we are open.  When your order is ready for delivery, you will receive an email with an estimated delivery window.  

FLAT RATE SHIPPING  Orders are generally shipped within 1-2 business days using Canada Post (Canada  Post's delivery standard is 2 - 7 days). A flat rate shipping fee of $25 applies to orders shipping to locations outside of Central Alberta. We do not ship outside of Canada at this time.    

DOMESTIC SHIPPING RATES AND ESTIMATES:  For calculated shipping rates, Shipping charges for your order will be calculated and displayed at checkout.